Shipping Information 📦 معلومات عن الشحن
Kshopina Store ("we" and "us") is the operator of (https://www.kshopina.com) ("Website"). By placing an order through this Website you will be agreeing to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations on our service.
Subject to stock availability. We try to maintain accurate stock counts on our website but from time-to-time there may be a stock discrepancy and we will not be able to fulfill all your items at time of purchase. In this instance, we will fulfill the available products to you, and contact you about whether you would prefer to await restocking of the backordered item or if you would prefer for us to process a refund(Editing for the Products).
Shipping costs are calculated during checkout based on weight, dimensions and destination of the items in the order or any predictable reasons. Payment for shipping will be collected with the purchase. This price will be the final price for shipping cost to the customer.
Price of the Products
Each price of the products includes the “International Shipping Fee” From Korea to your country and also the different taxes or commissions that happened due to the “International Distribution.”
It takes normally 15 days (not including any special vacation, or weekends in both Korea and MENA countries), and for any delay regarding the customs inspection, Kshopina is not responsible for these delays.
The delivery issues that caused by wrong information about the customer(such as address or phone numbers) or the customer was not available in the region. Kshopina team is not responsible for any delays or wrong delivery cases regarding upper those.
But Kshopina will try their best for making the fastest step for any delays during the deliveries including the local, and international.
Generally, orders shipped internationally are in transit for 4 - 22 days. This varies greatly depending on the courier you have selected. We are able to offer a more specific estimate when you are choosing your courier at checkout.
*The Written Delivery Times on the Delivery Section ex) Express 3~5 days. The days are approximate dates and counted days after the order confirmation and not counting any not working days(National Holidays), but cannot be secured or managed if there are any logistic issues including any customs inspection or natural disasters.
Orders are usually dispatched within three business days of payment of the order.
Our warehouse operates Monday - Friday during standard business hours, except on national holidays, at which time the warehouse will be closed. In these instances, we take steps to ensure shipment delays will be kept to a minimum.
Change of Delivery Address
For a change of delivery address requests, we are able to change the address at any time before the order has been dispatched.
P.O. Box Shipping
Kshopina will ship to P.O. box addresses using postal services only. We are unable to offer courier services to these locations.
Military Address Shipping
We are able to ship to military addresses using USPS. We are unable to offer this service using courier services.
Items Out of Stock
If an item is out of stock, we will wait for the item to be available before dispatching your order. Existing items in the order will be reserved while we await this item.
Delivery Time Exceeded
If the delivery is delayed due to the Customs Inspection or wrong information of the customer or National Holidays, Kshopina is officially not responsible but will help the customer out as most as possible.
Please check our special service for tracking on KMEX.